If you have further queries or comments relating to the Long Island Bus Service, we provide you here with a list of useful telephone numbers. Please make sure that you select the most appropriate one for your query as this will ensure that you receive a speedier resolution to the problem.
For queries relating to:
- Travel information
- Customer services for comments or concerns
- Lost and found
- Able-ride reservations
516-228-4000 Monday to Friday 7am to 5pm
For queries related to employment, call:
888-363-8285 Monday to Sunday 24hrs
For queries relating to reduced-fare MetroCards, call:
718-243-4999 Monday to Friday 9am to 5pm
For queries relating to leisure or senior passes, contact:
516-572-0348 Monday to Friday
For the main offices of the Metropolitan Transportation Authority, contact:
516-542-0100 Monday to Friday 9am to 5pm
Alternatively, you can also write to the Long Island Bus customer service department at:
MTA Long Island Bus, 700 Commercial Avenue, Garden City, NY 11530